Sunday, December 18, 2011
Annoying "You cannot access VMM management server scvmm.domain.local" 1604 error: "Contact the Virtual Machine Manager administrator to verify that your account is a member of a valid user role and then try the operation again."
1:55 PM | Posted by Andreas Panagopoulos | |
Seen this before??
I just introduced SCVMM 2012 RC to my Hyper-V cluster lab environment. Set it up on a VM, it immediately saw my hosts, and I was able to manage VMs, fabrics, libraries, everything worked perfecly!
I then installed the VMM console on my PC, typed the VMM server FQDN and port, and used "current Microsoft Windows session identity" credentials.
Clicked connect and boom, got the above error window. The account I was currently logged on not only already was a member of the Administrator User Role, it's a bleedin' Domain Admin user. So I went to "Specify Credentials" and typed it myself again as per the instructions: contoso\domainuser. Same error. I poured all over the Internet checked potential domain credential issues, kerveros key status, potential SCP issues, ran queries on the VirtualManagerDB database, ran vmmtrace, you name it. Nothing worked.
Now I could very well fudge it and just work on the SCVMM virtual machine, but I just cannot let such things go, it would just kill me!!
Then I gave the Self-Service Portal a go (same account) and it popped up a message about the user not being a member of a self-service user profile type: "Unable to log on to the Self-Service Portal because the specified account is not a member of a self-service user role. Please try again using a self-service user account." Fair enough, I created the user role and tried again... same error message!
Then I remembered a silly bug with SCVMM 2008 and R2: if you typed the account as domain\username you got an error message, but if you just typed the account, no domain name it worked. You'd think after 3 editions of the product it would have been fixed... Tried it on the self service portal, and bingo!!
Tried it on the VMM console, bingo again!!
So there you have it: instead of typing domain\username and password, just type username and password.
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